Customer Support Department
Our Customer Support Department is at your entire disposal to clarify any doubts related to KOATI.
Do you have a question? Send us an email at email@example.com and we will get back to you as soon as possible
You can contact us with a call to+351 252 860 700 (call to the national fixed network). Opening hours are from 9 am to 6 pm, Monday to Friday (Lisbon time).
Electronic Complaint Book
You can submit your complaint in electronic format, through the digital platform www.livroreclamacoes.pt with the same value as complaints presented in physical format.
We remind you not to provide your card details via email or social media.